In the event that Waste Connection employees experience COVID exposure or symptoms, or need to be quarantined, staffing shortages with our drivers and/or office staff may occur. This may result in delays in trash/recycling pick up, and/or longer hold times on the phone. Residents are encouraged to refer to our local website www.wasteconnectionswichita.com to view alerts on potential delays, as well as the Waste Connect app, as alerts are able to be pushed out through that system as well.
To help ensure your safety and the safety of the employees, residential customers should continue to bag all trash before placing it in the container to limit exposure on the route.
If you should experience a delay, please leave trash and recycling out to the curb and trucks will run through Saturday to get the routes completed.